Shipping Policy
Local delivery service: SF Express
We offer local delivery via SF Express. Orders for in-stock items will ship within 1-3 business days of ordering. Depending on the availability of our logistics provider, delivery may take 1-3 business days.
Overseas delivery service: DHL
Shipping and delivery days depend on the region. If you have any questions, please contact our store.
Return and Exchange Policy
Most of our merchandise is purchased from Japanese secondhand dealers with certified authenticity. We have a dedicated appraiser in-store, guaranteeing 100% authenticity. Please understand that used items may have imperfections. Please confirm details before placing an order. Once shipped, no returns or exchanges are accepted. Shipping involves risks, which are the sole responsibility of the customer. If necessary, please purchase the shipping company's insurance service to ensure the safety of your shipment.
- We do not accept any returns or exchanges, all sales are final.
- If the item you received is damaged during shipping or has any problems, please contact us within 24 hours of receiving the item.
- Once sold, if you have any questions after receiving the goods, please contact us immediately. No further inquiries will be entertained.
- We will not accept returns or exchanges due to personal reasons. Please note.
- Please remember to record the entire unpacking process to ensure the rights and protection of both parties. If there are any issues with the product, please contact customer service within 24 hours of receiving the package. Inquiries after this time will not be entertained.